Who is NIC?

The NSW Innovation Concierge, or NIC, is a way for innovators, entrepreneurs and people with a passion for problem-solving to ask us questions and to submit innovative proposals.

NIC will answer your NSW government-related innovation queries and connect you to relevant sources of knowledge.

We’ll do this in a streamlined way, with many of your queries answered within seconds by our digital assistant. If we haven't yet got your question covered, please use our feedback and questions form instead. We aim to get back to you within 24 hours.  

Our goal is to save you time and energy - so you can get on with innovating. 

As with any new service, NIC won’t always be perfect. But the more you use it, the better it will get. Please bear with us while we iron out any kinks and build you a genuinely useful tool.

We’re always open to feedback and will log and prioritise every query and recommendation.

Give NIC a go, and let us know what you think.

Our goal is to save you time and energy - so you can get on with innovating